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leslie-wardman avatar image
leslie-wardman asked kim answered

Ring Central is insane

I have been using this company for a year and it is by far the worst nightmare I have ever had.  I am sitting on hold for the 100th time as they continue to screw up my business lines that I have had for ten years and they are now holding hostage yet they've shut them down due to a so called fraud alert.  They have overcharged me for months on end and wasted thousands of my dollars and hours of time.  I now sit here on hold again and my phone lines have been OFF, I repeat OFF, for days and I have thousands of client.s  Remember, I said I am on hold?  Someone is trying to call me from their company while I am on hold.  It's crazy - anything that can go wrong goes wrong and more with RingCentral.  This is the first negative review I have ever given as I am not typically negative but something's gotta give with these guys.
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leslie-wardman avatar image
leslie-wardman answered
I've been on hold now for ten minutes and nothing except their horrible on hold track continues to loop.  
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leslie-wardman answered
I was left on hold, and would have been left on hold, maybe forever if I hadn't hung up and checked my emails.  He wouldn't come back on the line, however, he emailed me instead.  This is unbelievable. Now they emailed me the following:  RingCentralCongratulations, Leslie Wardman! Your recent activity in RingCentral resulted in your receiving a new badge. Keep up the great work!
75_badge_2x_originalYou've been awarded the following badge:75 Points
To see where you stand relative to other members, view the  community leaderboard.
This message sent from the RingCentral community on Get Satisfaction.

OMG - JUST PUT MY PHONES BACK UP YOU MORONS-
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kim answered
Leslie - I'd be happy to look into the issue for you.  How many phones are down? 
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kim answered
Leslie- you account is currently Disabled, and that is why your phones are down. 
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