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support-voicemail asked mike commented

Would like to be able to track how long an extension had been unavailable.

I would like to be able to track how long an extension is marked as unavailable. I would like to be able to get a report on this to tell me when then line was marked unavailable and for how long it was
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danno147 answered mike commented
That is a feature typically found in Call Center packages.  RC does have Call Center package. Reach out to your rep.
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mike avatar image mike commented ·
Thanks for helping out Danno! 

Support Voicemail,   Here's an overview for the Contact Center Danno's referring to:   Contact Center

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