However, I have yet to set anyone up that uses the SoftPhone as such. It's most common for a user to have a physical desk phone and use the Desktop App as an easy way to manage messaging.
It would be really nice to have a, "View Only" mode without the dialing features enabled. As it is most clients even have me turn off the HUD and incoming call alerts for the Desktop App since it tends to interrupt/steal focus from the active window on the PC. I guess the benefit would be if the View Only mode allowed for multiple logins without the limit exceeded error or E911 message.