We have an Iphone 5s
I and my business associates are using the Iphone mobile app.
For some time we have been experiencing a sudden call loss in the middle of conversation.
A red banner then appears with a flashing ringcentral in white.
At this point in time I am unable to retrieve my call from this state. Nor am I able to make a new call. I have to LITERALLY turn off my phone and restart to clear this or If it sits the call tries to call me back it seems in about 5 minutes. Usually no one is there any longer.
What we have realized is the Park button on the Iphone 5s is in a location where it can easily be bumped from a cheek bone which Parks the call. This immediately locks me out of ringcentral phone call capabilities.