[video shows a phone screen, the names in the presence area disappear every 5 seconds, and are replaced by 13 digit alphanumeric codes, that each begin with "blf". After another 5 seconds the names return]
Goal: get the names to appear at all times.
Have tried restarting phone, and turning presence completely off and on again.
Phone: Cisco SPA525G with software 7.6.1 (ES_RC01)
THANKS in advance.