How do I remove Outlook at my default contacts list (and create a custom Contact list) in the newest version of Softphone?
I don't want my Outlook file to be my default contact list. I want to create a separate, custom list of contacts that includes the actual numbers to which I send faxes (not the > 400 contacts I never fax). I have recently been required to upgrade to the latest version of Softphone and I see absolutely no way to accomplish ANY of this. What's the trick? If it can't be done, I'll be deleting Softphone as it will be quite useless for sending faxes to my actual business clients.
I don't want to create favorites (from my Outlook contacts). I am stlll confused about how to create a custom contact list (like I can do on my Ringcentral online account). Frankly, I would like to import my custom contacts from my online account into the Softphone and get rid of Outlook contacts there. Also, I would like to be able to see the
sent folders on Softphone (which I used to be able to do on the older version of softphone).Also...and finally, I would like to be able to send a fax to someone not on ANY contact list. This is not possible on the newer softphone. There is no fax
number field , only a
name field when I try sending a fax. That's ridiculous, in my opinion. Sometimes I want to send a fax once only and I don't want to add that fax address to my contacts (to keep the contact list confined to the important contact that I fax frequently).
Thanks. That (typing in one number at a time) will be a tedious alternative compared to the simplicity of choosing the actual contacts I fax to using the online contacts. Online, I don't have to type any numbers. I can choose a whole list of fax numbers at a time, in fact on line. On the other hand, If I send 100 faxes, and have to type each number one at a time using softphone, well that's not reasonable and definitely not useable time wise.
I think the design of the new softphone was very short sighted since there was no consideration given to the possibility that someone either does not have Outlook installed or doesn't fax to any of the 400+ contacts in Outlook, but has a separate list of fax-contacts. There is no option to create a contact list separate from Outlook.