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bjsvec asked danno147 commented

default to intercom instead of ring?

I have an end customer that would like their phones (all Polycom VVX-410 and 500) to default to intercom instead of ring.  They understand they can press intercom and then dial extension, but would prefer the default action to be intercom instead of ring.  Anyone know if this is possible?  Thanks!
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danno147 answered danno147 commented
I am not aware of that being a function on Ring Central.
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danno147 avatar image danno147 commented ·
The "RING IC ALWAYS ON" is a feature common only to premise-based IP systems.  I'm sure the limitation on hosted-platforms is b/c of bandwidth concerns.
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