We need an IP phone system that has meets three requirements:
1. SMS text messaging from desktop from one business number with simultaneous users up to three.
Ex. Three users can log in and text message clients from one number simultaneously from destop. USER 1 can sms message Client A from main business number, User 2 can SMS message Client A from business number, User 3 can sms message Client A from main business number
2. From those 3 users, they can use an iphone application with log in ext 1, ext 2, ext 3, but the outbound caller ID from the main business number. So, when the client/someone receives a call ext 1 (main sales number), ext 2 (secondary sale number), or ext 3( last resort sales number) calls, the recipient(customers) sees the main business number on their caller ID.
3. When someone calls your business , presses an ext 1, ext2, or ext3 , the phone will ring 15 seconds, if unavailable, then will go to the other lines not occupied. Queuing
Ex. Client calls business and presses ext 1, ring ring ting 15 seconds later( if occupied), then forwards to ext 2 ring ring ring ( if occupied), then forwards to ext 3 ring ring ring. If no one answers then the messages go to one business number.
RING CENTRAL DOES NOT SUPPORT THESE FEATURES.....IT SEEMS VERY SIMPLE......
Nothing really works liked advertised, they have a great solutions one just one line systems.
And Why is RING CENTRAL rated the top #1 IP phone provider from Best PC Mag and several other internet sites?
Anyone have answers to these problems? In need of some Ninjas.......
