My clients cannot connect to ring central meetings from macs

My clients can't open my ring central meetings from macs. Half of my customers use macs, and this has led to hours of wasted time from waiting for them to log on. I normally have to revert to a last minute join.me, or create something from my company's old gotomeeting account.. Our dev ops guy has reached out, but aside from a twisted workaround, there has been no solution to this problem from Ring Central
My account is in the US