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duncan12 asked mike answered

Caller ID Not Working on Mobile APP (Only Showing Name)

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danno147 answered danno147 commented
I've noticed that too.
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danno147 avatar image danno147 commented ·
Even though the number is captured in the Call Log of the APP. 
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danno147 avatar image danno147 commented ·
And the RC4W APP displays the number along with the name.
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mike answered
We are in the middle of pushing out updates right now and will probably take another week or two. Can both of you each open a case, and in the case notes, include the mobile app version, plus any screenshots, times/dates with numbers so we can see examples.  Then it will be helpful if you reply back here with the case numbers. 

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