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sales-department1560 avatar image
sales-department1560 asked ringcentral35 commented

I am use ring central in my desktop but i can't receive msgs from my customers please help me any one.

messages receiving problam.
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bjsvec answered
You will need to provide more details to get any help here, I think..  If this urgent you can call support (US)  1-888-898-4591
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kim avatar image
kim answered ringcentral35 commented
Voice messages or Text Messages?
Are the calls coming into a call queue or to your direct line?
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ringcentral35 avatar image ringcentral35 commented ·
Thanks Kim, we will do a test during this afternoon with one of our Sales Guys. That means we will lost the Caller ID of the people calling us? Or we can review the Call Log in the SoftPhone Screen?
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