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karen123 avatar image
karen123 asked kim answered

Salesforce 1

On your website ( RingCentral.com), if you go to Products > Features > Integration > Salesforce, it shows "Maintain your professional identity when initiating calls from the Salesforce1 Mobile App with your business phone number." -- this is not happening and seems like it's showing my personal number instead. How can I change that?
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mike avatar image
mike answered
Hi Karen,  We made this a private conversation so that you can provide some additional details. Can you tell us the phone numbers you are referring to?  What is the main number on your account, what number's displaying, and what number do you need to display.  Also, can you clarify "it's showing" ? Recipitents caller ID? 

Mike 
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kim answered
Do you still need assistance with this?
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