This reply was created from a merged topic originally titled Additional Message Organization. Feature template info:
1. Account type U.S.
2. Teachers College Columbia University - Higher education with nearly 1000 staff and faculty all using the ring central system for voice and fax
3. It would be useful to have more functions for message organization, such as creating different folders for messages that you would like to save. This function would be similar to that of what you can do in a standard web based email application such as Gmail where you can create folders and move messages to specific folders and mark them as read or unread. Ability to mark certain messages as important would also be useful. Additionally, searching by contact or number would greatly increase the ability to find messages.
4. In a typical day users get multiple calls and faxes. As it is messages can only be downloaded, marked as read or unread, or deleted. With as many messages as some of our users get it would be useful to have a way to organize these messages so that they could viewed more easily.
5. Easier to find messages. Ability to organize large amounts of messages.
6. Case number: 04633001
There is a similar thread, but this thread is for saving faxes to a folder on the Computer.
Faxes: auto save incoming faxes to a folder. You can add your specific details there or I can convert this thread to a Feature Request for
ability to add folders inside the online interface messages.