question

bjsvec avatar image
bjsvec asked Sarah Elizabeth Barbarow answered

Phantom calls *from* my Polycom VVX phone every 10 minutes to same extension

Let me explain this strange behavior I am seeing.

A coworker used my phone to make simple test call to himself by dialing his 4 digit extension from my phone.  

Ever since that single call was made I see a phantom call initiated from my phone to his extension about every 5-10 minutes.  I have a presence button of his extension on my VVX410 and I see it flash green.

Further, his phone never actually rings and after about 30 seconds it stops and the cycle begins again.  I have check the call log and call history and these calls do not display.  I have rebooted the phone and they still continue.

Anyone have any idea about this?

topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
Sarah Elizabeth Barbarow avatar image
Sarah Elizabeth Barbarow answered
something similar just happened to me!  A client called and said she was getting calls from our company today - 4 times in a row - from my company number.  When she answers the call there is silence.  Now, I do not see her number on my call-log as if I dialed it.  But her caller id shows it was our company number which called her.  Whats going on? 
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.