So I just got Ring Central today at my new job. I wanted to try it out and make a call, but I can't without putting in a custom number. It won't let me move forward without putting something in that field. I don't have a custom number so I just made something up to continue, and well I still cant call anyone. When setting it up, I don't remember it saying anything about a custom number. My coworker tried to help me out, his apparently doesn't have the custom number thing, and calls right away. I couldn't find anything in the settings to help.
So, I tried to access the Help Center to get some assistance, and it kept kicking back to the login page. I'm using Chrome, I don't know if that makes a difference, please help.
Another thing about my coworkers....in his Call settings, he has two options, Direct and RingOut. He has Direct selected. I only have the RingOut option. I think that this might be part of my problem.
So, I tried to access the Help Center to get some assistance, and it kept kicking back to the login page. I'm using Chrome, I don't know if that makes a difference, please help.
Another thing about my coworkers....in his Call settings, he has two options, Direct and RingOut. He has Direct selected. I only have the RingOut option. I think that this might be part of my problem.