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orangetheory-fitness2099 avatar image
orangetheory-fitness2099 asked mike answered

Remove the play announcement in removing the press 1 when answering calls

play announcement
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bjsvec answered
If you are using a desk phone, this can be set on a per user basis.  Go to your (or the user who wants this) call handling & forwarding setting and select incoming call info.  You will see an option to then this on or off for call queue calls.  I think the only time you cannot disable it is if you are taking queue calls on your mobile or other non-RingCentral device.


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mike answered
Hi  Orangetheory Fitness, 

Did Brandon's instructions answer your question?

Thanks for helping out Brandon!!!  :)

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