Why can't I get them from the app or desktop app? It would be perfect if it could easy to search and play back the recordings.
There are two cases:
1. No "call recording" service feature or the feature is not enabled. Please check with your account administrator.
2. No call recording data. Please check whether you have "Automatic Call Recording" enabled, if not, you will need to manually tap the "record" button to start recording in each call.How can I listen to the call recordings offline?
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