We use HipChat internally for our inter-organization communication. We have a lot of things that integrate with it including Zendesk and OpsGenie. I haven't been able to find any information or even interest in integrating with HipChat though. How hard would it be to do this? Basically the only thing I am looking for is incoming calls to certain groups in RingCentral send an alert to that group's chatroom in HipChat with CallerID info and number.
We used to have this with our custom phone system but lost it when we moved to our previous provider and many people keep requesting that feature's return.
RingCentral currently hasn't built an official HipChat integration. The good news is you can use your RingCentral account to develop this integration and tailor it to suit your needs. We (RingCentral Developer Relations Team) will be here to guide you, answer your questions, and will work with you to get your app into production so you can be the hero who delivered this valuable integration for your company.
It looks like the most common language between the RingCentral Connect Platform and Atlassian's Marketplace is Node.js. You could use their KOA app as a starting point (
https://bitbucket.org/atlassianlabs/ac-koa-hipchat) and then include the RingCentral Node.js SDK 'npm install --save rcsdk'. If you're not a Node.js developer, the other common languages you could use are: Python, Android, PHP, C#.
Decide if you want to make an Ad-Hoc or Independent Add-On and follow the guide at (https://www.hipchat.com/docs/apiv2), I'm guessing you'll want the Independent Add-On (so you can share this with others later)
You'll need a place to host your app code and to define your app's Atlassian Redirect URL and
I have the same need, but for integrating Zoho SalesIQ chats with RC so that we can ask, in chat, for a website visitor's phone number, click it, and have RingCentral make the call. I'm not that familiar with Zoho's APIs (yet), though. Hopefully someone in this thread has insight into whether this is possible with SalesIQ.