Just installed your product the other day. Managed to import all my contacts to the desktop app as well as the internet application of Ring Central.
We are a busy medical referral practice with 680 referring physicians. Some are independent and some work in large groups. We are faxing out ultrasound reports via a print icon that allows us to choose "Ring Central Internet Fax". Great!
So as an example, after hitting that button, if I choose Dr. Smith (example only) in my contacts in the desktop app for a given patient report, and FAX it out it goes out to Dr. Jones, who in MOST cases works in the same practice and uses the same fax number. Though I know some of the referring groups I can't possibly know who is working where to make this correlation. When I go to the web application of Ring Central, it shows are being sent to Dr. Smith, which is correct.
Is this normal? It will just choose any referring physician in that practice and is very confusing to the sender (us) even though it mostly goes to the correct number. Thanks for your help. Dave. Case 04764536.