Mike, thanks for reaching out. The cover page shows the correct and chosen name when I go to the
service.ringcentral.com site. There I can see what went out. Yesterday, a fax was sent out, actually 2 of them to Rossana Arcega and the software chose Mary Sturgeon, who also works in the same office I guess because I have another directory showing that their fax numbers are the same. It's just a pain because I have no time to cross reference all day. Another example from June 29 was a Fax selected in my contacts for Dr. Rajadurai and the app and website both show it going out to Elcey Varkey. I presume they also work in the same office. When I go and check the fax, it shows Dr. Rajadurai on the FAX. Don't know what's going on.