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Deskphone: How to disable/re-arrange VVX410 special key function for *1 and *9?

How can I "disable" or "re-arrange" Ringcentral phone VVX410 special key function for "*1" and "*9"? I contacted Ringcentral and they said this is hardcode it and need to unlock the phone in order to update? but will void the warranty?  These key conflict our WebEx meeting function key.
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