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michael-larssen2362 asked kim commented

RingCentral App auto answers on iPhone on my Car via the unconnect system

When I am connect to my vehicle system unconnect the RingCentral iPhone app auto answers calls. This does not occur on my actual mobile calls. Because I have to forward my mobile calls to my RingCentral phone to avoid getting diconnected while on a Ring Central call and receiving a mobile call, this is causing a real challenge!! I called RingCentrql and so far they have been unable to find a fix. I have rebooted the phone.
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michael-larssen2362 avatar image
michael-larssen2362 answered kim commented
It is and that's why I forwarded.
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kim avatar image kim commented ·
Our team has looked into this and it seems it may be an auto-answer setting in your phone. You may want to contact Apple or even Jeep. 
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kim answered
Michael - 

To get a bit more clarification: when your Bluetooth is connected to your car, your RingCentral App is automatically answering the calls? Can you please explain the issue a bit more regarding the 2nd part of your post? 

Is this thread possibly related to the 2nd part: 
Calls to my primary cell phone interrupt the connected call on iPhone RC App
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