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richey asked richey commented

RingCentral for Outlook: Is there a way to disable the ringtone on the outlook plugin?

We just installed the outlook plugin in our office and when we recieve a call it rings on our extension and on the softphone through outlook, we would like to disable the ring on the outlook plug in. How can we go about that without just muting outlook in the volume control settings?
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richey avatar image richey commented ·
thanks looking forward to your reply, my service team keeps shooting me dirty looks

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richey avatar image richey commented ·
thanks
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richey avatar image richey commented ·
Seems to be working for me?
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