We are installing a "Door Phone" device at our entrance to screen visitors and remotely unlock door when applicable. We have been able to configure the device and assign an extension #.
Our goal is that when the button on the device located outside our office is pressed it will simultaneously ring a defined group of desk phones. A user can answer, and speak to the visitor.
Is this best done with call queue?
Can there be times it uses one group and times it uses a different group?
Our goal is that when the button on the device located outside our office is pressed it will simultaneously ring a defined group of desk phones. A user can answer, and speak to the visitor.
Is this best done with call queue?
Can there be times it uses one group and times it uses a different group?