Canada RingCentral Office Premium, 41 lines
I have tried all of the included Hold Music options with our RC plan, but have yet to find one that is clear (at least as clear as can be expected over the phone). It is very "scratchy" and static-y (in the opinion of all that listen to it).
I've tried everything, including applying all the usual sound file optimizations on Audacity/Goldwave etc. and nothing seems to have much effect.
I have tried an assortment of music files, music styles..literally everything. I am confident that the problem lies outside of the scope of changes that I can make to the sound file at all.
Can you please let me know what you can try on your end to troubleshoot this?