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jean-antoine2666 avatar image
jean-antoine2666 asked oncallanswer3873 commented

Does anyone know the Business SMS email address?

So I wanted to find out if anyone knows the email address associated with Business SMS. I am not sure if this is available since MMS is not available on Business SMS. For example, AT&T uses PHONENUMBER@txt.att.net. Perhaps it is PHONENUMBER@txt.ringcentral.com or  PHONENUMBER@sms.ringcentral.com... I have no way of testing it. Thanks in advance for your help.
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danno147 answered
To the best of knowledge - there is not one.
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robbenn-frenette138 avatar image
robbenn-frenette138 answered
This is not a feature. 
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jean-antoine2666 answered oncallanswer3873 commented
I actually used @ sms.ringcentral.com and it worked. Thanks!
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bjsvec avatar image bjsvec commented ·
Didn't work when I tried.

Technical details of permanent failure:
DNS Error: 138492592 DNS type 'mx' lookup of  sms.ringcentral.com responded with code NXDOMAIN
Domain name not found:  sms.ringcentral.com
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jean-antoine2666 avatar image jean-antoine2666 commented ·
So I'm a realtor and we use a site called Showingtime in order to schedule showings. That site required the sms email address, not just the phone number. I entered phonenumber@sms.ringcentral.com and I am receiving the system generated text messages. In light of this information you have provided, I really couldn't tell you why it is working. I didn't think to check the MX records for sms. or txt. (txt.ringcentral.com has no records either) but for whatever reason, I got the result I wanted which was system generated text messages to my RC sms. I appreciate your feedback and if anyone else has this problem, I'd say roll the dice and enter the sms address to see what happens...
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danno147 avatar image danno147 commented ·
Same here:
"553 Cannot find OUTBOUND MX Records for domain ( sms.ringcentral.com)"

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oncallanswer3873 avatar image oncallanswer3873 commented ·
I need this feature as well, I also would like to be able to text to an email address
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