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dennis-lebar2426 asked dennis-lebar2426 answered

RingCentral Partner Portal - HTTP Error 404. The requested resource is not found.

Welcome to the RingCentral Partner Portal Before you can access our new Partner Portal, you need to create a memorable password. Passwords must contain 6 characters. The most secure passwords always contain a mix of letters, numbers, and symbols.

Click Here

And guess what ???
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Not Found

HTTP Error 404. The requested resource is not found.
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What is it with RingCentral lately ???????

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jb-ferguson avatar image jb-ferguson commented ·
This is something totally different. This is the new Partner Portal for RingCentral Partners. It went active today and it has to do with a link to create a new password.

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dennis-lebar2426 answered
I am using Chrome, I cleared all browser data, tried again, same issue.  I have tried IE and same message.  How can it be a browser issue if it says the resource is not found ?
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jb-ferguson answered
@Kim - I got the same error with Firefox (latest version).
@Dennis - I brought up the Partner Portal as I always had and it brought me to the new version. I clicked on "Forgot my password" and it sent my username (used now instead of email address) and a password reset to my email address on record. I then used that to log in.

I noticed that not all the records were correct and I was missing records. I need to contact them about that.

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dennis-lebar2426 answered
Thank You..... I have no idea why I did not think about trying that..... I was able to reset it and I am in.  Thank You Again Jan.
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dennis-lebar2426 answered
LOL..... Yes you re right Jan my profile is wrong and I do not have any customers in mine.... YEAH !!! here we go....
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kim answered
Hello Dennis -
  • What web browser are you using? 
  • Have you tried a different one? 
Let me know
- Kim
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kim answered
Can you post the link here so we can have our team look into this? 
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dennis-lebar2426 answered
This is what was sent in the email.

http://partners1.ringcentral.com/index.cfm?eid=resend_password&spl=8140JA9E4440B452689A5E5E4A8C5...

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