The RC for Desktop user guide says this about responding to a call with a courtesy message:
Respond with a Courtesy Message
When you cant take the incoming call right away, you can provide a courtesy response. RingCentral for Desktop has automatic text-to-voice options. You can select a prepared message or type your own custom message, and RingCentral for Desktop will convert it to voice and relay the message to your caller.
To respond with a prepared message:
1. From the Incoming Call screen, click Reply.
2. A popup screen opens with three different messages, such as: Will call you back in...
3. Click the message you want to use, and if needed, complete the message by typing the time limit you want (ex: 5 minutes).
4. Click Send.
RingCentral for Desktop relays the message to your caller.
To respond with a custom message:
1. From the Incoming Call screen, click Reply.
2. A popup screen opens with message options. Click Custom
Message.
3. Type the response you want to send.
4. Click Send. RingCentral for Desktop relays the message to your caller.
My question regards the first step 2, as, "2. A popup screen opens with three different messages, such as: Will call you back in..."
Is there a way to change those prepared "three different messages"?
Respond with a Courtesy Message
When you cant take the incoming call right away, you can provide a courtesy response. RingCentral for Desktop has automatic text-to-voice options. You can select a prepared message or type your own custom message, and RingCentral for Desktop will convert it to voice and relay the message to your caller.
To respond with a prepared message:
1. From the Incoming Call screen, click Reply.
2. A popup screen opens with three different messages, such as: Will call you back in...
3. Click the message you want to use, and if needed, complete the message by typing the time limit you want (ex: 5 minutes).
4. Click Send.
RingCentral for Desktop relays the message to your caller.
To respond with a custom message:
1. From the Incoming Call screen, click Reply.
2. A popup screen opens with message options. Click Custom
Message.
3. Type the response you want to send.
4. Click Send. RingCentral for Desktop relays the message to your caller.
My question regards the first step 2, as, "2. A popup screen opens with three different messages, such as: Will call you back in..."
Is there a way to change those prepared "three different messages"?
