Same issue as two days ago from another thread (
https://community.ringcentral.com/ringcentral/topics/inbound-call-issues-for-at-t-phones)
. Incoming calls from AT&T wireless phones (unsure if other carriers are affected as well) are saying that the call cannot be completed as dialed.
This issue is persistent and is making me research a new solution to my business phone needs.
THIS NEEDS TO BE FIXED PERMANENTLY!!!! We are literally losing thousands of dollars of business when customers are unable to reach our business.
Ringcentral never offers to compensate or even credit our account for these constant issues.
At least once or twice a month this issue happens, they claim it is a routing table issue with the carrier, and after 24 hours it gets resolved. Now it has happened twice in two days. Unacceptable.
. Incoming calls from AT&T wireless phones (unsure if other carriers are affected as well) are saying that the call cannot be completed as dialed.
This issue is persistent and is making me research a new solution to my business phone needs.
THIS NEEDS TO BE FIXED PERMANENTLY!!!! We are literally losing thousands of dollars of business when customers are unable to reach our business.
Ringcentral never offers to compensate or even credit our account for these constant issues.
At least once or twice a month this issue happens, they claim it is a routing table issue with the carrier, and after 24 hours it gets resolved. Now it has happened twice in two days. Unacceptable.
