question

mike avatar image
mike asked mike answered

8/15/19: Phones losing registration. (Resolved)

We have heard reports of some customer's phones losing registration. Customers inbound calls can be received via call forwarding rules, and all other services are not impacted at this time.

Please open a support case and paste the following Parent case and INC number into the title and notes of your case. 

Parent Case: 04901305,  INC-17837

topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
mike avatar image
mike answered
UPDATE: 5:57am MDT: RingCentral Operations teams have mitigated the registration issue. All services are restored at this time.


1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.