I have the RC desktop app v. 8.2.1. I am using Outlook 2016 with Exchange Server 2013.
In the RC Desktop settings I have " View Outlook contacts" turned on and below that it has a list of folders from which it should be able to pull contact information.
One of those folders is a public folder containing our master list of business contacts. I have that folder selected, but the desktop app is not pulling any contact information from that folder.
Has anybody else ran across this issue before and found a fix?
In the RC Desktop settings I have " View Outlook contacts" turned on and below that it has a list of folders from which it should be able to pull contact information.
One of those folders is a public folder containing our master list of business contacts. I have that folder selected, but the desktop app is not pulling any contact information from that folder.
Has anybody else ran across this issue before and found a fix?