How do I forward a RingCentral 800 number to a landline?

Question

Answer 1 · 2016-09-20T21:34:41Z

Chuck Fuscone answered Sep 20, '16

Easiest way is to establish a rule that sends any calls to that number to the "Land Line Number"

Want to explain further what you are trying to accomplish?

Chuck
Certified RC Installer

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Answer 2 · 2016-09-20T21:47:13Z

kerri-stewart answered Sep 20, '16

Thanks Chuck,
Someone dials our 800# I want it to ring to our landline and someone to physically answer, if no answer is goes to Ringcentral Voicemail that has everyone's extensions. Is this possible?

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Answer 3 · 2016-09-20T21:54:20Z

Chuck Fuscone answered Sep 20, '16

Nope it doesn't work that way If you want to give me a call I can explain some of the options that are available to you 630-975-1200

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Answer 4 · 2016-09-20T22:20:42Z

mike answered Sep 20, '16

Kerri, or anyone else reading this thread. Chuck is correct. It's very easy to forward the call to another number, but once you send it outside the RingCentral system, there's not a way to pull it back and have it go to an RC voicemail. There are several other things you might be able to do with, rules, groups, extensions, etc. but as chuck said it's probably easier to explain those options over the phone.

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