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hootsuite-app19 avatar image
hootsuite-app19 asked Ole Ottosen commented

No word wrap viewing Glip messages within Gmail.

In response to HilsCheyne on TWITTER: https://twitter.com/HilsCheyne/status... thank you Luca! It is a new error and is making everything unreadable! @sanderpotjer @Glip
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Ole Ottosen avatar image
Ole Ottosen answered mike commented

Must be the email template. Suddenly breaks the last days in gmail for notifications.


Cheers,
ot2sen

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mike avatar image mike commented ·
Thanks... I'll look into this one and try to reply as soon as I can. 

Mike 
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mike avatar image mike commented ·
Can you clarify what you mean by the "email template"  Also, confirm if this is when using Glip through Chrome or another browser, or the desktop app? 

Is that screenshot what you are receiving in your email? 

Mike
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Hils Cheyne avatar image Hils Cheyne commented ·
Hello Mike

I view Glip via Glip emails in the Gmail client (FF &Chrome) - desktop win10 latest


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Ole Ottosen avatar image Ole Ottosen commented ·
Hello Mike,
It is actually when reading notifications by mail using gmail via browser, where the mail template in the sent notifications suddenly dont wrap inside the template borders.
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mike avatar image mike commented ·
Thanks for the clarification.  I'll have our Glip team investigate this.  

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mike avatar image
mike answered
Just wanted to let you all know that our Glip team is aware of this and already working on it.  I'll update this thread when I receive notification of the fix.

Thanks!

Mike
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Hils Cheyne avatar image
Hils Cheyne answered Ole Ottosen commented
Hello Mike - any news on this please? There must be many Joomla Community members who are having problems and unable to read announcements etc.
Thank you from Hils
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mike avatar image mike commented ·
I was just notified they have a fix for this, so it should be pushed out pretty soon. 

Can you clarify what the relationship is with Joomla? 
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Hils Cheyne avatar image Hils Cheyne commented ·
Thanks Mike. Many Joomla Community members just subscribe to a couple of the boards on Joomla Glip eg Joomla Announcements. This is all that they see and it arrives by email!

So at the moment it is impossible for those Community members to read emails, particularly in gmail.
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Ole Ottosen avatar image Ole Ottosen commented ·

Everyone has a beating heart for Joomla! so it must be a love relationship I guess :)

Thing is if you are in joomla glip and get the email notification in gmail, you will still see the cut off messages, and would need to login to read the text in full.

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