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Anthony Fitpold avatar image
Anthony Fitpold asked mike commented

Can not receive voicemails

I can not find any way to call, chat, or email help.  My company has a system with ring central.  Ever since I got a new cell phone I can not retrieve ringcentral voicemails, well over a month.  It doesn't accept my login and will not accept my answer to 6th grade attended.

Do we have to order service elsewhere, or is there a way to access your customer service?

anthony.fitpold@kyodoyushiusa.com

PLEASE HELP ASAP! Note: This conversation was created from a reply on: New Self-Help Service from RingCentral Customer Care.
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mike avatar image
mike answered mike commented
Hello Anthony.  All of our support options are found on this page.   https://success.ringcentral.com/RCContactSupp?src=

I'll go ahead and create a case from this Community post and an agent will be in touch with you. 

Mike 
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Anthony Fitpold avatar image Anthony Fitpold commented ·
I look forward to hearing from someone, thank you for helping.  I can't check on status because I can not login...
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mike avatar image mike commented ·
See   How do I reset the voicemail pin, password, or security question?

If you are not an Admin, then an Admin on the account will have to perform this step. 

  If you do not remember your Security Question, you must  contact your RingCentral Account ADMIN and have them complete the reset for you. 
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