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morency avatar image
morency asked mike answered

RingCentral Meetings

Host laptop and host phone should count as one attendee not two.  Other web meeting providers that offer this do not count the host laptop/computer as one attendee and the host phone as another attendee.  We are a small business and really do not have a need for more than four attendees in a meeting but when the computer and phone are counted as an attendee each, that really limits the use and usefulness of the RingCentral Meetings.  Do you plan on fixing this issue?
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mike avatar image
mike answered
It will count participants as just one user as long as they enter the participant code. It's easiest if you join the meeting on  your computer, click the "join by Phone" button, then when you dial in, be sure to enter the Participant ID, which is what links/joins the call-in user. 


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