question

ross12345 avatar image
ross12345 asked mike answered

Reports: Missed call in accurate and time range defaults

Canadian account, Looking at reporting for a Queue, the time range defaults to a call length of 30 sec to whatever. I want to see all missed calls, not just those making it to 30 seconds. My inbox shows 21 missed calls and your reporting is only showing 2 missed calls. Please let me know of a solution. we have tried clearing the cache on the browser and have technical support suggesting on the community board for help. 
topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
mike avatar image
mike answered
Hi Ross.  I'm moving this to a related thread regarding more advanced reporting options so that it gets more visibility. 
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.