I use the RingCentral softphone on Windows 10. Recently, I changed the Windows theme to one of the high-contrast options. This has caused RingCentral to appear as though it's not responding, even though it seems to actually be taking input.
To reproduce this issue on Windows 10:
The same happens when trying to hang up a call - I click the button, nothing appears to happen, but if I resize the window, suddenly the UI refreshes again.
Is anyone else able to reproduce this problem? Does anyone have a solution? The high-contrast theme is much easier on the eyes IMO, but I use RingCentral throughout the day and this is quite an annoying bug!
To reproduce this issue on Windows 10:
- Open Settings > Personalization > Themes > Theme Settings
- Choose the High Contrast Black theme
- Start RingCentral Softphone
- Try dialing a number
- If the softphone doesn't appear to be responding, re-size the softphone window
The same happens when trying to hang up a call - I click the button, nothing appears to happen, but if I resize the window, suddenly the UI refreshes again.
Is anyone else able to reproduce this problem? Does anyone have a solution? The high-contrast theme is much easier on the eyes IMO, but I use RingCentral throughout the day and this is quite an annoying bug!