is any one having problems after update 2 iOS 10.2 on the ring central app for iPhone 6 s and tmobile

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maggie-maid3760 asked Dec 13, '16 maggie-maid3760 answered Dec 19, '16

is any one having problems after update 2 iOS 10.2 on the ring central app for iPhone 6 s and tmobile

tmobile

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Answer 1 · 2016-12-13T21:51:00Z

bjsvec answered Dec 13, '16

I have not noticed any issue and updated to 10.2 and also was on 10.2 beta previously. Are you having issues or just wondering?

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Answer 2 · 2016-12-13T22:58:04Z

maggie-maid3760 answered Dec 13, '16

Yes is not working just text msj I use T-Mobile carrier and nobody help I think

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Answer 3 · 2016-12-13T22:59:10Z

maggie-maid3760 answered Dec 13, '16 mike commented Apr 20, '20

What carrier. You ise

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bjsvec commented · Dec 13, 2016 at 11:03 PM

I use Net10. They are an at&t MVNO. What about with WiFi. Everything works as expected on WiFi?

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maggie-maid3760 commented · Dec 13, 2016 at 11:05 PM

Wifi is ok but is a business phone and I need on the go

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bjsvec commented · Dec 13, 2016 at 11:25 PM

My best guess is if it broke when updating to ios 10.2 it is an Apple issue and not t-mobile or RingCentral. I would first try deleting and reinstalling the RingCentral app since that is pretty quick and easy. If it still doesn't work I would try resetting network settings and maybe even factory default and restoring the iPhone.

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maggie-maid3760 commented · Dec 13, 2016 at 11:26 PM

I did all that I try in another cel and didn't work

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maggie-maid3760 commented · Dec 13, 2016 at 11:27 PM

Some friends use ring central with another carrier and is working I really don't know what's going on

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Answer 4 · 2016-12-16T19:04:33Z

andres-sauceda3880 answered Dec 16, '16 maggie-maid3760 commented Nov 27, '17

Yes I am having issues as well. I can only make calls on wifi and I get my voice mail on LTE

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mike commented · Dec 16, 2016 at 07:42 PM

Andres, It sounds like you may still have an issue with the device since it won't reconnect to a wifi signal you were previously connected to.

As far as the mobile app you state However my Ring Central stopped working on LTE> WTH!!!

Can you provide more specifics on what is happening?

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maggie-maid3760 commented · Dec 19, 2016 at 06:26 AM

I change my cell phone I Check download speed from tmobile I did all I hope tomorrow. Monday the find what's goin on

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maggie-maid3760 commented · Dec 19, 2016 at 06:26 AM

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Answer 5 · 2016-12-19T14:51:27Z

maggie-maid3760 answered Dec 19, '16

Still not voip calling and loosing busness

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Answer 6 · 2020-07-28T14:05:34Z

andres-sauceda3880 answered Jul 28, '20

To add to this. I am using T-Mobile. I have an Iphone 7 128gig. I had an iphone 7 12gig that worked great until I updated to 10.2 Upon that update my phone would not stay online. It would say LTE and then drop off the network about every 2-5 mins. Making pretty much any phone call unbearable and data usage terrible. I took it a apple store and they were able to replicate the issue and ended up giving me a new iPhone 7 since it was only 2 weeks old. Upon restore (which is still 10.2) My phone did start working with phone calls and data. However my Ring Central stopped working on LTE> WTH!!! Weird things on this 10.2 My phone will forget the wifi of any area I walk into. If i get of the network of wifi that I was on when I walk back into range of that exact wifi it forgets my password. I'm really suffering. Please help

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