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Van A. Yon avatar image
Van A. Yon asked oncallanswer3873 answered

"Unable to open case for Parent Case 05277331, INC-18413."

My business phone system not working since opening this very busy Friday morning! HUGE disruption - hope there is compensation coming for this! Cannot operate real estate brokerage and management  business with no working phone system. Desktop app not working or softphone apps or forwarding service to the cellular service numbers, so calls cannot be answered, or text messages returned! How long is this going to take to fix? Before I was aware there was a system outage, I actually changed passwords and uninstalled & reinstalled mobile apps.
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oncallanswer3873 answered
I own a telephone answering system and this has possibly cost me a lot of money. I just opened a ticket Sunday night because of problems with texting, I got an email stating someone will contact me within 24 hours, they have yet to, and the system is down. Thankful we were able to activate our back up.

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