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wasim avatar image
wasim asked mike answered

Needed call forwarding for call queue

Needed call forwarding for my call queue to a different number when all of my agents are busy or  not available in queue. 
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Chuck Fuscone avatar image
Chuck Fuscone answered
There is now an overflow call queue setup that may work.

Chuck
Certified RC Installer
Chuck@yoritguy.com
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wasim avatar image
wasim answered
I tried it but that is not helping or maybe I did not set it up correctly.
If you can give me instructions how to set it up that will be useful
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mike avatar image
mike answered
This page has instructions: Overflow Call Queues
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