After last week's Firmware update, Polycom VVX500 Phone stuck as "BUSY"
After recent firmware update Polycom VVX500 now stuck as "BUSY" when viewed via the HUD from my desktop. This line is reported to be now auto-routing to VM even though no Mobile or Desktop App in use on that line where the BUSY setting can be set. The phone handset is not on DND. The phone already been unplugged and reset. No VM routing instructions are in place in the portal for that line. We have even tried provisioning a replacement phone and the line is still STUCK. This is the second VVX500 phone we have had this week with this issue. Both phones were purchased from RC 06-23-2016.