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hemmer asked cglassy3135 answered

Messages: Access Restrictions

An option that would limit specific users from deleting messages from their own extension except the main super admin. This is similar to a "view only" access for specific users. We need this to preserve historical data and for tracking purposes.
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andrew2014 answered
You can do this with roles.  
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cglassy3135 answered
We use custom roles for users but there is no "read-only" feature in the ROLES configuration available for Messages.   There is that feature for LOGS but not messages specifically. We would use this feature if it were offered by Ring Central.
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