IPhone 5c, RingCentral app missing calls / no notifications or ringing.
IPhone 5c, RingCentral app when freshly installed, microphone and calling enabled, the app works fine and I receive phone calls. After a few days I start missing calls because I receive no notifications or ringing. If I delete the app and reinstall it, it will be fine again for a bit. Then I I start missing calls again. What is happening? I shouldn't have to check the app every other day. This only started happening in the last 6-8 months.
Hi Jan, those in the office have done multiple tests with app swiped closed or running in the background. The app will pick up even when it had been swiped closed. This just adds to my confusion regarding what is making the app pick up an incoming call or making it not. It does seem like when you go into the app it will then pick up calls after that. First call of the day is just hit or miss.