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hootsuite-app19 asked mike answered

I cant login using Google Account in Mac?

In response to samsuresh101 on TWITTER: https://twitter.com/samsuresh101/status/837300051240079360 @Glip It seems I cant login using Google Account in Mac. Help! https://t.co/TCsks5dx00
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Sam Suresh avatar image
Sam Suresh answered mike commented
Yes Glip.com I have no PC to test now. I cant login in Mac App and using browser too. I have attached a screenshot in my tweet.
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mike avatar image mike commented ·
Thanks Sam.  We are looking into this and will reply back as soon as we have details. 

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mike avatar image mike commented ·
If you have a mobile device are you able to log into the mobile app?  Trying to figure out if it's a desktop/browser issue, or something at the account level? 
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Sam Suresh avatar image Sam Suresh commented ·
i just sign out and sign in iOS mobile device with Google Account works fine. Still doesnt work in browser and Mac Glip App
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mike avatar image mike commented ·
OK   Thanks Sam... that does help.   Can you send an email to commmunity.support@ringcentral.com with the email address you are logging in with?   (so you don't have to post it publicly here?)

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mike avatar image mike commented ·
Also... have you already tried to uninstall and reinstall the desktop application? 
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Sam Suresh avatar image
Sam Suresh answered
This problem was gone then and its back now.
I did Chrome and FF cache cleared. But still cant login and getting same issue!
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mike avatar image
mike answered
 Sam, can you provide the details below?

Are you a Glip only user? or do you also have a RingCentral account?

What OS version is on your computer and what browsers, and browser versions are you using?

Can you still log in on the mobile app OK?


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