Changing IP addresses on Polycom and Yealink phones!!! I recently purchased three phones from RingCentral and they were supposed to be plug-n-play. They worked great for a short time, but now they won't connect and I get error messages on the phones saying the lines are unregistered. I have spent an inordinate amount of time with RingCentral support, and although they try to be helpful, I just need my phones to work. They don't. Their first solution was to simply send new phones that I'm waiting on. Now, my last working phone has decided not to work. It appears the problem is with the phone changing IP addresses. I am thinking I need to set it to a static IP address. Any thoughts?
If I can't make this system work today, I'm going to have to cancel my service and send the phones back. This is ridiculous.
If I can't make this system work today, I'm going to have to cancel my service and send the phones back. This is ridiculous.
