question

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zuniga-rinaldi-admin asked chris-duquette4018 commented

Display: Only show extension numbers, not names?

I'm using the Polycom VVX410, and I want to see how I can make the display show only the extension numbers, rather than the names I have assigned to each user. 
I don't really want to simply change everyone's name to their extension number, because that's a bit cumbersome and it doesn't look right. Is it possible to just have the phone display extension numbers? 
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chris-duquette4018 answered chris-duquette4018 commented
should be as simple as having a name in the user details section i believe.
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chris-duquette4018 avatar image chris-duquette4018 commented ·
although i just tried to change mine and my name didnt change on my phone anyone elses in the office. HEEELPP hahaha
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cglassy3135 avatar image cglassy3135 commented ·
Try restarting your phone by unplugging it from the back of the phone in the LAN port, wait a few seconds, then plug it back into the same port.  This will usually force the phone to pickup any progressive changes from the user settings in the Web portal 
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chris-duquette4018 avatar image chris-duquette4018 commented ·
it was different than i thought, i changed my name in user details and it rebooted my phone for me :) thanks 
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mike avatar image
mike answered
Zuniga Rinaldi Admin,  Did you still need help with this one?
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