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michael-cerchiaro4850 asked michael-cerchiaro4850 answered

Different ring for forwarded calls.

Is there a way to have a different ring for when a call is a forward vs when it's a direct dial to our extension/number?
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danno147 avatar image
danno147 answered danno147 commented
Nope. That's feature more unique to premise-based PBXs.
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michael-cerchiaro4850 avatar image michael-cerchiaro4850 commented ·
Thanks I appreciate it. We just had the system installed and are working through the kinks. Forwarding calls to other extensions is an issue because it's not very clear when it's a forwarded call, vs a direct in-house call.
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danno147 avatar image danno147 commented ·
Two suggestions... 1. Have in-house users Intercom others users. 2. If forwarding, use the announce options
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michael-cerchiaro4850 answered
Thanks again!
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