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kshack7931 avatar image
kshack7931 asked mike answered

Live Reports Billing Clarification

Can someone please explain the ring central live reports billing.


Is it based on how many people use the reports?
Example I have 3 managers who use the reports and 20 employees. Is is $75 or is it $575


Keep in mind normal employees will not have access to live reports.
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mike answered
The latter would be correct.  As a general rule (and at the time of this writing) the pricing is as follows:

The price is 25$ (US: 25 USD, UK: 19.99 GBP, EU: 25 EUR, Canada: 35 CAD) per each mailbox that either uses Live Reports in any way (manager) or appears in Live Reports as a reporting item (agent)

However,  I use the phrase "general rule" because there could be exceptions based on the account so you'll want to contact your account manager to confirm specifics for your account.

Mike
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