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Kelly Secrist avatar image
Kelly Secrist asked nathan-malone1532 answered

Users can delete calls from the overview page

I created a custom role to remove the delete option from the call logs, but on the overview page there is still a delete option available.   Is there another setting to remove the delete option from the overview page?
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nathan-malone1532 avatar image
nathan-malone1532 answered
Hello Secrist,

I am able to replicate the issue on my test account. I'm not sure if that is working as designed or not. To me I would think if I take all permissions away from a User and only allow them to view logs they should not be able to delete calls from anywhere including the overview page.

My best suggestion would be to open a case without support team so we can work to get the issue resolved.

Thank you,
Nate Malone 
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