I have the RC softphone app on Samsung S7 Edge on the Verizon network, I'm unable to receive calls on the app during a phone call on the Verizon line, I get a silent notification momentarily within the notification bar on top right before the call goes to voicemail, at that point I get notified with a sound that I received a voicemail.
I installed the app on another phone Samsung J7 same thing, I tried on installing on a Samsung S5 this time on a TMobile network, the same thing!
Verizon help desk tells me the phone is designed to give priority to the Verizon line rather RC that is the cause.
I understand having the call routed to cellphone directly is a workaround, however, what is the use of the softphone? to call out?
I have all notifications enabled for the RC and have granted priority for the app... however no change!
ANY SOLUTIONS?
Using android 7.0 and RC 9.0.2
I installed the app on another phone Samsung J7 same thing, I tried on installing on a Samsung S5 this time on a TMobile network, the same thing!
Verizon help desk tells me the phone is designed to give priority to the Verizon line rather RC that is the cause.
I understand having the call routed to cellphone directly is a workaround, however, what is the use of the softphone? to call out?
I have all notifications enabled for the RC and have granted priority for the app... however no change!
ANY SOLUTIONS?
Using android 7.0 and RC 9.0.2
